{"id":11,"date":"2025-08-01T04:22:07","date_gmt":"2025-08-01T04:22:07","guid":{"rendered":"http:\/\/www.gurelmutfakgerecleri.com\/?page_id=11"},"modified":"2025-08-04T12:09:20","modified_gmt":"2025-08-04T12:09:20","slug":"teslimat-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/teslimat-ve-iade-politikasi\/","title":{"rendered":"Teslimat ve \u0130ade Politikas\u0131"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">G\u00fcrel Mutfak Gere\u00e7leri Teslimat ve \u0130ade Politikas\u0131<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Teslimat Ko\u015fullar\u0131<\/strong><\/h4>\n\n\n\n<p><strong>1. Sipari\u015flerin Haz\u0131rlanmas\u0131 ve Kargoya Verilmesi<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015finiz, \u00f6demenin onaylanmas\u0131n\u0131n ard\u0131ndan en ge\u00e7 1-3 i\u015f g\u00fcn\u00fc i\u00e7inde kargoya teslim edilir.<\/li>\n\n\n\n<li>\u00dcr\u00fcnler, kargoya verilmeden \u00f6nce G\u00fcrel Mutfak Gere\u00e7leri taraf\u0131ndan \u00f6zenle paketlenir ve kontrol edilir.<\/li>\n\n\n\n<li>\u00d6zel \u00fcretim veya ki\u015fiselle\u015ftirilmi\u015f \u00fcr\u00fcnler i\u00e7in teslimat s\u00fcresi farkl\u0131l\u0131k g\u00f6sterebilir. Bu t\u00fcr \u00fcr\u00fcnlerin teslimat bilgileri \u00fcr\u00fcn sayfas\u0131nda veya sipari\u015f s\u0131ras\u0131nda size bildirilir.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Kargo ve Teslimat S\u00fcresi<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015fleriniz, anla\u015fmal\u0131 oldu\u011fumuz kargo firmas\u0131 arac\u0131l\u0131\u011f\u0131yla adresinize ula\u015ft\u0131r\u0131l\u0131r.<\/li>\n\n\n\n<li>Kargo takip numaran\u0131z, sipari\u015finiz kargoya verildikten sonra e-posta ile taraf\u0131n\u0131za iletilir. Bu numara ile kargonuzun nerede oldu\u011funu takip edebilirsiniz.<\/li>\n\n\n\n<li>Kargo firmas\u0131n\u0131n teslimat s\u00fcresi, bulundu\u011funuz b\u00f6lgeye g\u00f6re de\u011fi\u015febilir. Genellikle teslimat s\u00fcresi, kargoya verildikten sonra 2-5 i\u015f g\u00fcn\u00fcd\u00fcr.<\/li>\n\n\n\n<li>Bayram ve resmi tatil g\u00fcnlerinde kargo firmalar\u0131n\u0131n yo\u011funlu\u011fu nedeniyle teslimat s\u00fcreleri uzayabilir.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Hasarl\u0131 veya Eksik \u00dcr\u00fcn Teslimat\u0131<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kargonuzu teslim al\u0131rken paketi mutlaka kargo g\u00f6revlisinin yan\u0131nda kontrol edin.<\/li>\n\n\n\n<li>Paketlemede veya \u00fcr\u00fcnde herhangi bir hasar veya eksik varsa, kargo g\u00f6revlisine <strong>&#8220;Hasar Tespit Tutana\u011f\u0131&#8221;<\/strong> d\u00fczenletin.<\/li>\n\n\n\n<li>Hasar tespit tutana\u011f\u0131 olmadan yap\u0131lan iade veya de\u011fi\u015fim talepleri kabul edilmeyebilir.<\/li>\n\n\n\n<li>Hasarl\u0131 veya eksik \u00fcr\u00fcnle ilgili durumu, tutanakla birlikte en k\u0131sa s\u00fcrede bize bildirmenizi rica ederiz.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u0130ade ve De\u011fi\u015fim Politikas\u0131<\/strong><\/h4>\n\n\n\n<p><strong>1. \u0130ade Hakk\u0131 ve S\u00fcresi<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun&#8217;a g\u00f6re, sipari\u015finizi teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren <strong>14 g\u00fcn i\u00e7inde<\/strong> herhangi bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131n\u0131z\u0131 kullanabilirsiniz.<\/li>\n\n\n\n<li>\u0130ade talebi i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, hasar g\u00f6rmemi\u015f ve orijinal ambalaj\u0131nda olmas\u0131 gerekmektedir.<\/li>\n\n\n\n<li>Kullan\u0131lm\u0131\u015f, ambalaj\u0131 bozulmu\u015f, etiketleri \u00e7\u0131kar\u0131lm\u0131\u015f veya yeniden sat\u0131labilirlik \u00f6zelli\u011fini kaybetmi\u015f \u00fcr\u00fcnlerin iadesi kabul edilmez.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. \u0130ade S\u00fcreci<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade talebi olu\u015fturmak i\u00e7in l\u00fctfen [<strong>e-posta adresiniz<\/strong>] adresine sipari\u015f numaran\u0131z ve iade nedeninizle birlikte bir e-posta g\u00f6nderin.<\/li>\n\n\n\n<li>\u0130ade talebiniz onayland\u0131ktan sonra, \u00fcr\u00fcn\u00fc anla\u015fmal\u0131 oldu\u011fumuz kargo firmas\u0131yla size bildirilecek adrese g\u00f6nderebilirsiniz. Kargo bedeli firmam\u0131za aittir.<\/li>\n\n\n\n<li>Onay al\u0131nmadan g\u00f6nderilen iadeler kabul edilmeyebilir.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Geri \u00d6deme<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade edilen \u00fcr\u00fcn bize ula\u015ft\u0131ktan sonra, \u00fcr\u00fcn\u00fcn iade ko\u015fullar\u0131na uygunlu\u011fu kontrol edilir.<\/li>\n\n\n\n<li>Kontrol s\u00fcreci tamamland\u0131ktan sonra, \u00f6deme yapt\u0131\u011f\u0131n\u0131z y\u00f6ntemle (kredi kart\u0131 veya havale) geri \u00f6demeniz <strong>10 i\u015f g\u00fcn\u00fc i\u00e7inde<\/strong> ger\u00e7ekle\u015ftirilir.<\/li>\n\n\n\n<li>Geri \u00f6demenin bankan\u0131z\u0131n hesab\u0131n\u0131za yans\u0131mas\u0131, bankan\u0131z\u0131n i\u015flem s\u00fcre\u00e7lerine ba\u011fl\u0131 olarak farkl\u0131l\u0131k g\u00f6sterebilir.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. De\u011fi\u015fim Talepleri<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn\u00fc ba\u015fka bir \u00fcr\u00fcnle de\u011fi\u015ftirmek isterseniz, yukar\u0131da belirtilen iade ko\u015fullar\u0131 ge\u00e7erlidir.<\/li>\n\n\n\n<li>\u0130lgili \u00fcr\u00fcn\u00fc iade edip, web sitemiz \u00fczerinden yeni bir sipari\u015f olu\u015fturman\u0131z gerekmektedir.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>G\u00fcrel Mutfak Gere\u00e7leri Teslimat ve \u0130ade Politikas\u0131 Teslimat Ko\u015fullar\u0131 1. Sipari\u015flerin Haz\u0131rlanmas\u0131 ve Kargoya Verilmesi 2. Kargo ve Teslimat S\u00fcresi 3. Hasarl\u0131 veya Eksik \u00dcr\u00fcn Teslimat\u0131 \u0130ade ve De\u011fi\u015fim Politikas\u0131 1. \u0130ade Hakk\u0131 ve S\u00fcresi 2. \u0130ade S\u00fcreci 3. Geri \u00d6deme 4. De\u011fi\u015fim Talepleri<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1458,"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/1458"}],"wp:attachment":[{"href":"https:\/\/www.gurelmutfakgerecleri.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}